OVERVIEW

Welcome to GLOWA Basics. The terms “we,” “us,” and “our” refer to GLOWA or GLOWA Basics. GLOWA Basics operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). GLOWA Basics uses Shopify technology to provide the Services.

The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and include areas such as disclaimers and limitations of liability.

By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you may not use our Services.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing our online store, browsing it, or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing address, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2: OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may vary depending on the device you use and its settings.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be exactly as displayed in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products offered to any person, geographic region, or jurisdiction.

SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. GLOWA Basics reserves the right to accept or reject any order at its sole discretion. Your order will not be accepted until GLOWA Basics confirms acceptance and your payment has been received and processed.

Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has been accepted. If we cancel or modify an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

All purchases are subject to our Refund Policy.

You represent and warrant that your purchases are for personal or household use only and not for resale or commercial export.

SECTION 4: FORCE MAJEURE

GLOWA Basics shall not be liable for any failure or delay in the performance of its obligations where such failure or delay is caused by events beyond its reasonable control, including but not limited to natural disasters, fires, floods, pandemics, transportation or supply chain disruptions, labor disputes, governmental actions, failures of suppliers, shipping carriers, or courier services, or any other force majeure event.

SECTION 5: PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.

Prices shown in our online store may differ from prices offered by third parties. From time to time, we may offer promotions that are governed by separate terms. In the event of a conflict, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your account information as needed.

You represent and warrant that:
(i) the credit card information you provide is true and accurate;
(ii) you are authorized to use the payment method;
(iii) your card issuer will honor the charges; and
(iv) you will pay all charges incurred, including applicable shipping and taxes.

SECTION 6: SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once products are handed over to the carrier, title and risk of loss pass to you.

GLOWA Basics shall not be responsible for packages that are lost, held, returned, or damaged after they have been handed over to the shipping carrier, except where expressly required by applicable law.

SECTION 7: INTELLECTUAL PROPERTY

All content included in the Services, including trademarks, text, images, graphics, reviews, video, audio, and design, is the property of GLOWA Basics or its licensors and is protected by intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, display, republish, download, store, or transmit any content without our prior written consent.

All trademarks, logos, product names, and slogans of GLOWA Basics are trademarks of GLOWA Basics. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.

SECTION 8: OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. You acknowledge that such tools are provided “as is” and “as available” without warranties. Use of optional tools is entirely at your own risk.

SECTION 9: THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party sites is at your own risk.

SECTION 10: RELATIONSHIP WITH SHOPIFY

GLOWA Basics uses Shopify technology to provide the Services. Any purchase made through our store is a direct transaction between you and GLOWA Basics. Shopify is not responsible for any aspect of sales between you and GLOWA Basics. You expressly release Shopify from any claims arising from your purchases.

SECTION 11: PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.

SECTION 12: COMMENTS

By submitting comments, reviews, or other content, you grant us a perpetual, royalty-free, worldwide license to use, reproduce, and publish such content. You represent that you own or control all rights to your comments and that they do not violate any third-party rights.

SECTION 13: ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if any information is inaccurate, at any time without prior notice.

SECTION 14: PROHIBITED USES

You may not use the Services for unlawful purposes or to violate laws, infringe intellectual property rights, harass others, submit false information, transmit malware, or interfere with security features. We reserve the right to terminate access for violations.

SECTION 15: TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. Obligations incurred prior to termination will survive.

SECTION 16: DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, except as expressly stated. Some jurisdictions do not allow limitations on implied warranties.

SECTION 17: LIMITATION OF LIABILITY

To the fullest extent permitted by law, GLOWA Basics and Shopify shall not be liable for any damages arising from your use of the Services or products.

SECTION 18: INDEMNIFICATION

You agree to indemnify and hold harmless GLOWA Basics and Shopify from any claims arising from your breach of these Terms or violation of laws or third-party rights.

SECTION 19: SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions will remain in effect.

SECTION 20: WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede prior agreements.

SECTION 21: ASSIGNMENT

You may not assign these Terms without our consent. We may assign these Terms without notice.

SECTION 22: GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which GLOWA Basics operates.

SECTION 23: LANGUAGE

If these Terms of Service are made available in more than one language, and there is any discrepancy or conflict in interpretation between the different versions, the English version shall prevail.

SECTION 24: HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 25: CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 26: CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
glowabasics@gmail.com

Business contact information will be provided upon request.